Privacy Policy

Last updated: November 2026

CoachSpace is a product of Bitz & Snoek. We keep it simple: we collect as little data as possible and we never sell it to third parties. This policy covers the CoachSpace web app, the iOS and Android apps and this website.

What data we collect

• Account details — your name and email address when you create an account, when your coach adds you to a space, or when you sign up through the form on this website. Every account gets an internal user ID.
• Content you put in the tool — messages, photos, videos and files you share, and your goals, tasks, check-ins and notes. That content is and remains yours.
• A notification token — if you allow push notifications in the mobile app, we store a token for your device so we can tell you about new messages.
• How you use CoachSpace — basic activity, such as which messages and updates you have read, so that unread counts and your activity overview are correct.
• Diagnostics — crash reports and technical error and performance data from the apps, so we can find and fix problems.
• Sign-in with Google or Apple — if you choose one of these, we receive your name and email address from them. Google's sign-in software may also record device and usage information and estimate your general location from your IP address, to prevent fraud and to analyse its own sign-in service.

We do not collect your precise location or your contacts.

What we use it for

Only to make CoachSpace work, to keep it reliable and secure, and to contact you about your account or sign-up. That includes the notifications and summary emails from your spaces, which you can switch off. Not for advertising, not for resale, and we do not track you across other companies' apps and websites.

Who we share it with

We never sell your data. We share it only with the service providers that run CoachSpace for us: hosting and database, email delivery, push notifications through Apple and Google, and crash reporting. They process it on our behalf. If you sign in with Google or Apple, they handle that sign-in under their own privacy policies.

Where it is stored

Chats, goals, files and notes are stored on servers in the European Union.

Cookies

This website does not use tracking cookies.

Your rights

You can always view, correct or delete your data. You can delete your account yourself from your account settings in CoachSpace, or send us a message and we'll take care of it.

Contact

Questions about privacy? Get in touch via bitzsnoek.nl.